Introducing the Threads Intelligent Message Hub
An intuitive dashboard that captures, transcribes, and organizes all of your company’s emails and phone calls into one easily searchable platform.
What is the Threads Intelligent Message Hub?
Threads is a powerful shared-inbox and analytics tool that goes far beyond email. It securely shares communications amongst your team with no forwarding, CC’ing or manual intervention required.
What sets Threads apart is its ability to unify both emails and phone calls in a single view – which are transparently ingested from your email or telephone systems. Combined with intelligent search, this gives you instant access to all your communication history by contact or company — making collaboration easier, faster, and more secure.
How does Threads remove information silos?
Threads offers a complete picture of every conversation so you can close deals faster, win more cases and deliver better customer experiences.
Give your whole team access to search company wide email and call transcripts all for one monthly cost.
Automatically ingests email data from your full team or selected individuals and stores in our accessible, intuitive hub.
Provides visibility into phone calls by connecting to your phone pbx for automated call transcription.
Pricing at a glance
Our Threads Hub pricing includes ongoing email ingestion, connection to your phone system and storage of all required call records and emails for easy search and share-ability.
To transcribe calls and feed them directly into your Threads Hub you pay only for the minutes you use on a pay-as-you-go basis. The more calls you make the cheaper the minute cost becomes. To find out more detailed information and choose the right package for your business visit our pricing page here.
Automated AI call transcription
Record, transcribe and search with no need for manual uploads.
Our call transcription solution is designed for busy professionals who want to focus on making their customers feel heard without missing out on the important details.
Summarization straight to your inbox
Save time searching for your transcriptions with direct and secure delivery to your inbox.
We generate an AI summary of each transcription so you can choose to skip to the highlights or access the full text to dig into a specific topic.
Who can benefit from call transcription?
We help regulated industries remain compliant by capturing accurate information.
We already work with law professionals who use our transcription data to complete case notes and share with approved users within their firm.
Effective customer service is vital for the health of your business. We make it easier for teams to capture feedback and understand common queries so your people and your processes can be continuously improving.
Successful businesses are regularly juggling new enquiries and ongoing discussions with potential customers. Ensure your CRM has the most accurate information possible with minimal effort by integrating our call recording and transcription solutions.